FAQ
Home / Frequently Asked Questions
Where is my package?
Nomad Ventures is a small business and we go above and beyond in providing the best customer service possible. We ask for patience and understanding with a processing time of up to 48 hours. If you have not received a Shipping confirmation after 2 business days, please send an email to support@NomadVentures.com referencing your order number and we will look into resolving the issue as quickly as possible.
How are returns handled?
Return of items bought online must be done via UPS or FedEx. Customers will be responsible for return shipping. Please review our Shipping and Returns page for more detailed information.
What payment types does Nomad Ventures accept?
All Major credit cards are accepted.
Where can I find a Nomad Ventures store and what are their hours?
| Escondido (760) 747-8223 405 W. Grand Ave Escondido CA 92025 Hours: Mon–Fri: 10:00am to 6:00pm Sat: 9:00am to 6:00pm Sun: 11:00am to 5:00pm |
Joshua Tree (760) 366-4684 61795 29 Palms Hwy Joshua Tree CA 92252 Hours: Mon–Thur: 8:00am to 6:00pm Fri & Sat: 8:00am to 8:00pm Sun: 8:00am to 6:00pm |
| Temecula (951) 693-4670 28780 B3 Old Town Front St Temecula CA 92590 Hours: Mon–Fri: 9:00am to 5:00pm Sat & Sun: 8:00am to 5:00pm |
Idyllwild (951) 659-4853 54415 N. Circle Dr Idyllwild CA 92549 Hours: Mon–Sat: 10:00am to 6:00pm Sun: 11:00am to 5:00pm |