Shipping

• Holidays are observed and may result in a longer processing time.
• Please allow up to 48 hours processing time. (Holidays are observed and may result in a longer processing time).
• Any questions regarding your order please email: support@nomadventures.com
• Nomad Ventures is not responsible for addresses entered incorrectly.

Returns

• Returns are accepted within 30 days from date of purchase.
• Returns must be in original packaging and with original tags attached.
• Returns must be in new, unused condition. This includes footwear. Any return requests or warranty issues should be submitted to support@NomadVentures.com, and a staff member will assist you.
• Items bought online must be returned to our warehouse. We will not accept returns from online purchases in stores.
• Returns must be sent UPS or FEDEX. The warehouse will not accept USPS packages.
• Purchaser is responsible for the cost of return shipping.

Nomad Ventures has always cared about safety. In order to ensure that products remain uncompromised, the following items are NON-RETURNABLE online or in-store.

• ANY Climbing gear.
• Bedding (Sleeping Bags, Pads, Pillows, Liners, etc.)
• Fuel (*Note: currently we are unable to sell Fuel online. This pertains to in-store purchases).
• Electronics (Please reach out to support@NomadVentures.com if there is a warranty claim)
• ANY sale item.