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Shipping

  • Holidays are observed and may result in a longer processing time.
  • Please allow up to 48 hours processing time. (Holidays are observed and may result in a longer processing time).
  • Any questions regarding your order please email: support@nomadventures.com
  • Nomad Ventures is not responsible for addresses entered incorrectly.

Returns

  • Returns are accepted within 30 days from date of purchase.
  • Returns must be in original packaging and with original tags attached.
  • Returns must be in new, unused condition. This includes footwear. Any return requests or warranty issues should be submitted to support@NomadVentures.com, and a staff member will assist you.
  • Items bought online must be returned to our warehouse. We will not accept returns from online purchases in stores.
  • Returns must be sent UPS or FEDEX. The warehouse will not accept USPS packages.
  • Purchaser is responsible for the cost of return shipping.

Nomad Ventures has always cared about safety. In order to ensure that products remain uncompromised, the following items are NON-RETURNABLE online or in-store.

  • ANY Climbing gear.
  • Bedding (Sleeping Bags, Pads, Pillows, Liners, etc.)
  • Fuel (*Note: currently we are unable to sell Fuel online. This pertains to in-store purchases).
  • Electronics (Please reach out to support@NomadVentures.com if there is a warranty claim)
  • ANY sale item.

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